A hotel is never truly finished.
Every stay brings new perspectives, small discoveries, and honest feedback. Your experiences help us understand what matters most — and inspire the changes we make along the way.
Hi friends, we have some good news to share. Starting from July 26, 2026, the mattresses in all Japanese-style Rooms at OtherSpace have been upgraded. This change started with your voices. Thank you for sharing your thoughts and experiences with us — your feedback helps us continue improving OtherSpace and creating a more comfortable stay for everyone.
【Before · Old Mattress】
【 After · New Mattress】
You Shared
"Everything was amazing, the hotel is so close to one of the most beautiful temples, the breakfast was really good, all the staff so nice and attentive. My only complaint is the bed — I think it's too firm for my liking — but besides that it was a wonderful experience and I'll be going back." — Orbitz.com, 2025
"The front desk staff was amazing and helped us communicate with police to get one of our friends' phones back after leaving it in an Uber... The rooms were clean, the beds are hard but after a long day you will fall asleep regardless. Very cute little spot." — Google, 2026
"Loved staying in the heart of Asakusa in this family friendly hotel. Would return in a heartbeat. A perfect location to take in Asakusa and the wider Tokyo area... If you aren't used to futons, those do feel pretty hard to sleep on, and the room is small (normal for Tokyo!) though very well designed." — Booking.com, 2026
We Changed
・We Heard: We heard your thoughts about the firmness of our mattresses and started looking for a better balance in sleep comfort.
・We Explored: We explored different mattress designs from suppliers around the world and invited our team to test more than 15 combinations, searching for the right balance between comfort and support.
・We Changed: We upgraded our mattresses with a new design that brings together gentle comfort and reliable support for a more balanced sleep experience.
Inside the New Mattress
・4cm — High-Density Memory Foam: Gently contours to the body while helping relieve pressure points.
・4cm — Natural Latex Layer: Adds a responsive, breathable layer of comfort.
・4cm — Support Layer: Provides stable support and helps maintain a balanced sleeping position.
OtherSpace keeps evolving with you. Thank you for sharing your thoughts and experiences with us. Your feedback helps us notice the details that matter and inspires us to keep creating a more comfortable stay, one change at a time.